Frequently Asked Questions
Everything you need to know about your CleanFreak experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, provided the item is in its original packaging.
Are your cleaning products eco-friendly and safe for pets?
Yes, we prioritize sustainability. All of our proprietary cleaning solutions are biodegradable, non-toxic, and safe for use in homes with children and pets.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working on expanding our logistics to reach more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.